SHIPPING AND DELIVERY

Shipping and Delivery Policy Last Updated: May 5, 2025

The Munis Co. (https://themunis.co.in) is committed to delivering our fashion couture products to customers worldwide with care and efficiency. This Shipping and Delivery Policy outlines our shipping process, timelines, and terms.

  1. Shipping Destinations We ship to customers worldwide. Shipping costs and delivery times vary based on your location and the shipping method selected at checkout.

     2. Order Processing

  • Orders are typically processed within 1-3 business days after payment confirmation.

  • Custom-made or personalized couture products may require additional processing time, which will be communicated at the time of purchase.

  1. Shipping Methods and Costs

  • Shipping costs are calculated based on the weight, dimensions, and destination of your order.

  • Available shipping methods (e.g., standard, express) will be displayed at checkout along with estimated delivery times and costs.

  • For international orders, customs duties, taxes, or import fees may apply and are the responsibility of the customer.

  1. Delivery Timelines

  • Domestic (India): 3-7 business days, depending on the shipping method and location.

  • International: 7-21 business days, depending on the destination and customs clearance processes.

  • Delivery times are estimates and may vary due to factors such as weather, holidays, or carrier delays.

  1. Tracking Your Order Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. If you do not receive this email, please contact us at support@themunis.co.in.

     6.International Shipping and Customs

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country.

  • We are not responsible for delays caused by customs clearance processes.

  • Please ensure your shipping address is accurate to avoid delivery issues.

  1. Lost or Damaged Shipments

  • If your order is lost or damaged during transit, please contact us within 7 days of the expected delivery date.

  • We will work with the carrier to resolve the issue and may offer a replacement or refund, subject to our discretion.

  1. Contact Us For questions or assistance with shipping and delivery, please contact us at: The Munis Co. Email: themunis.co@gmail.com  Website: https://themunis.co.in